Valet Lead — Guest Experience & Parking

Towne Park LLC; Rochester (MN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

401k retirement savings

Accident insurance

Hospital indemnity insurance

Telemedicine benefits

Job summary

Towne Park LLC is seeking a Guest Service Captain to orchestrate the guest experience on site alongside coworkers and under the supervision of the Account Manager. You will handle check-ins, vehicle parking procedures, and service coordination while ensuring safety and HIPAA confidentiality where applicable.

The role emphasizes teamwork, problem-solving during shifts, and adherence to site service standards to deliver aggressive hospitality and exceptional guest experiences.

Qualifications

• Must be able to speak, read and write Standard English.

Responsibilities

• Greets guests promptly and maintains a friendly, professional demeanor.

Skills

Customer service

Communication

English literacy

Driving

Time management

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Captain to orchestrate the guest experience on site alongside coworkers and under the supervision of the Account Manager. You will handle check-ins, vehicle parking procedures, and service coordination while ensuring safety and HIPAA confidentiality where applicable.

The role emphasizes teamwork, problem-solving during shifts, and adherence to site service standards to deliver aggressive hospitality and exceptional guest experiences.