Valet & Guest Services Supervisor

Evolution Parking & Guest Services; Savannah (GA); On-site; USD 42,000 - 58,000; Full time

Job summary

Evolution Parking & Guest Services is seeking an Assistant Guest Services Manager to oversee valet operations, greet guests, and maintain high service standards at hotels and resorts nationwide. You will coordinate shifts, monitor payroll, and help recruit staff while ensuring professionalism, hygiene, and safety across the team.

The role requires a minimum of 2+ years in management, experience in customer service, and familiarity with HRIS systems such as ADP.

Qualifications

• Associate's Degree, High School Diploma, or GED required, or relevant working experience.
• 2+ years in a management position.
• Experience with HRIS platforms, such as ADP.
• Experience with Customer Service.

Responsibilities

• Assist the Guest Services Manager in overseeing valet operations and shifts.
• Greet guests professionally and provide quick, responsive service.
• Coordinate activities to improve guest satisfaction and efficiency.
• Prepare schedules and payroll data; monitor cash flow and tip pools.
• Recruit staff and contribute to hiring, promotions, and performance reviews.
• Enforce dress code, hygiene, professionalism, and safety standards.
• Lead daily huddle and communicate updates across shifts.

Skills

Customer service

Communication

Technology proficiency

Organizational skills

Team collaboration

Attention to detail

Multitasking

Education

Associate's degree

Tools

ADP HRIS

Job description

Evolution Parking & Guest Services is seeking an Assistant Guest Services Manager to oversee valet operations, greet guests, and maintain high service standards at hotels and resorts nationwide. You will coordinate shifts, monitor payroll, and help recruit staff while ensuring professionalism, hygiene, and safety across the team.

The role requires a minimum of 2+ years in management, experience in customer service, and familiarity with HRIS systems such as ADP.