Valet Operations & Guest Services Supervisor

Evolution Parking & Guest Services; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Evolution Parking & Guest Services seeks an Assistant Guest Services Manager to assist the Guest Services Manager in overseeing all valet operations. You will proactively greet guests, provide friendly service, and coordinate shift schedules to maintain high standards of professionalism and efficiency.

The role requires 2+ years in management, strong customer service and communication skills, and experience with HRIS platforms such as ADP.

Qualifications

• Proven customer service excellence and guest relations skills.
• Excellent verbal and written communication abilities.
• Proficient with common business software and HRIS platforms.

Responsibilities

• Assist the Guest Services Manager in overseeing valet operations.
• Greet guests, provide friendly professional service, and resolve issues.
• Coordinate staffing, schedules, and payroll data as requested.
• Ensure standards of professionalism, cleanliness, and dress code.
• Support training and evaluations to maintain quality service.

Skills

Customer service

Communication

Technology proficiency

Organizational skills

Team collaboration

Detail oriented

Education

Associate's Degree / High School Diploma / GED

Tools

HRIS (ADP)

Job description

Evolution Parking & Guest Services seeks an Assistant Guest Services Manager to assist the Guest Services Manager in overseeing all valet operations. You will proactively greet guests, provide friendly service, and coordinate shift schedules to maintain high standards of professionalism and efficiency.

The role requires 2+ years in management, strong customer service and communication skills, and experience with HRIS platforms such as ADP.