Valet & Guest Services Captain

Towne; Nashua (NH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park in Nashua, NH seeks a Guest Service Captain to deliver top-tier guest experiences at the hotel site. You will work closely with the Account Manager to coordinate service, handle vehicle parking and bell services, and resolve non‑urgent issues with sound judgment.

The role emphasizes courteous communication, reliable shifts, and teamwork in a fast-paced environment, with a schedule Monday–Friday 7am–3:30pm and benefits eligibility where applicable.

Qualifications

• High school diploma or GED required.
• Must be at least 18 years of age and pass a background, MVR and drug screen.
• Six months related experience or an equivalent combination of education and experience.
• Valid driver's license with a clean driving record.
• Ability to drive a manual transmission.
• Excellent English verbal and written communication.

Responsibilities

• Maintains a pleasant, friendly and professional demeanor with guests and coworkers.
• Opens vehicle and hotel doors, assists guests with parking procedures and retrieves vehicles.
• Provides bell services, handles guest directions, taxis, reservations and inquiries.
• Leads teamwork, coordinates staff schedules and reallocates roles as needed.
• Issues claim checks, processes tickets and secures vehicle keys.
• Ensures no
• Assists Account Manager with scheduling and revenue collection.
• Performs all duties with attention to safety and guest confidentiality.

Skills

Driving

English proficiency

Reading & writing

Attention to detail

Education

High school diploma or GED

Job description

Towne Park in Nashua, NH seeks a Guest Service Captain to deliver top-tier guest experiences at the hotel site. You will work closely with the Account Manager to coordinate service, handle vehicle parking and bell services, and resolve non‑urgent issues with sound judgment.

The role emphasizes courteous communication, reliable shifts, and teamwork in a fast-paced environment, with a schedule Monday–Friday 7am–3:30pm and benefits eligibility where applicable.