Valet Guest Service Specialist

Towne Park LLC; Los Angeles (CA); On-site; USD 4,029,000 - 4,718,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality during guest arrivals and departures. You will park and retrieve vehicles, greet guests, and assist with luggage in a professional, friendly manner.

This role emphasizes accuracy, customer service, and safe driving, with a schedule of open availability. Compensation includes an hourly base pay plus tips, and eligibility for several benefits and a 401k plan.

Qualifications

• High school diploma or GED required.
• Ability to read and write standard English.
• Ability to communicate clearly with guests and team.

Responsibilities

• Provide exceptional hospitality and friendly service to guests.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage and bell services as needed.
• Answer questions, provide directions, and relay information about local amenities.
• Explain parking rates and manage ticketing and vouchers.

Skills

Customer service

English fluency

Communication

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality during guest arrivals and departures. You will park and retrieve vehicles, greet guests, and assist with luggage in a professional, friendly manner.

This role emphasizes accuracy, customer service, and safe driving, with a schedule of open availability. Compensation includes an hourly base pay plus tips, and eligibility for several benefits and a 401k plan.