Valet Concierge - Guest Parking & Service

Towne; Louisville (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park in Louisville is seeking a friendly Guest Service Associate to deliver exceptional hospitality while parking and retrieving vehicles in a prompt, safe manner. The role requires a professional demeanor and strong guest service skills.

Responsibilities include assisting guests with luggage, directions, reservations, and inquiries; explaining parking rates; and maintaining accurate ticketing and revenue records.

Qualifications

• Experience in customer service preferred.
• Friendly and professional demeanor with guests and coworkers.
• Ability to handle cash transactions and maintain accurate records.

Responsibilities

• Maintain pleasant, friendly and professional demeanor with guests and coworkers.
• Park and retrieve vehicles and assist guests with luggage as needed.
• Assist guests with directions, taxis, reservations and inquiries.
• Explain parking rates and retrieval procedures to guests on arrival.
• Accurately complete ticket information and handle revenue as required.

Skills

Polished customer service

English literacy

Demeanor with guests

Time management

Cash handling

Education

High school diploma or GED

Job description

Towne Park in Louisville is seeking a friendly Guest Service Associate to deliver exceptional hospitality while parking and retrieving vehicles in a prompt, safe manner. The role requires a professional demeanor and strong guest service skills.

Responsibilities include assisting guests with luggage, directions, reservations, and inquiries; explaining parking rates; and maintaining accurate ticketing and revenue records.