Valet Captain: Elevate Guest Experience

Towne Park, LLC.; Miami Beach (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park, LLC is seeking a Guest Service Captain to orchestrate the service experience for hotel guests, coordinating with coworkers to meet or exceed site standards. The role is not a manager, but may handle urgent issues and provide guidance when the manager is off-site.

The position offers hourly pay of $14 per hour plus $5–$10 per hour in tips, with open availability and AM/PM shifts. Benefits include accident, critical illness, hospital indemnity insurance, telemedicine, and a 401(k) plan.

Qualifications

• High school diploma or GED required.
• Six months related experience and/or training.
• Must have and maintain a valid driver’s license and clean driving record.

Responsibilities

• Maintain a pleasant, friendly and professional demeanor with all guests and coworkers.
• Open doors and assist guests with parking and directions; handle guest inquiries.
• Assist with bell services and guest deliveries; provide directions and help with reservations and taxis.
• Coordinate schedules and communicate changes or openings to the team.
• Protect guest confidentiality and HIPAA compliance; report issues to the manager when needed.

Skills

Friendly demeanor

Guest service

English fluency

Education

High school diploma

Job description

Towne Park, LLC is seeking a Guest Service Captain to orchestrate the service experience for hotel guests, coordinating with coworkers to meet or exceed site standards. The role is not a manager, but may handle urgent issues and provide guidance when the manager is off-site.

The position offers hourly pay of $14 per hour plus $5–$10 per hour in tips, with open availability and AM/PM shifts. Benefits include accident, critical illness, hospital indemnity insurance, telemedicine, and a 401(k) plan.