Valet Booth Key & Guest Concierge

Grand Sierra Resort Corporation; Reno (NV); On-site; USD 21,000 - 26,000; Full time

Job summary

Grand Sierra Resort Corporation in Reno, NV seeks a Valet Attendant to greet guests, issue and retrieve parking tickets, and manage keys. You will work closely with Valet staff to ensure timely drop-off and pickup of guest vehicles.

The role emphasizes outstanding customer service, organization under pressure, and teamwork; candidates should be 18+, have a valid driver's license, and be able to write legibly and communicate in English. Training provided; uniforms and safety protocols observed.

Qualifications

• Must be at least 18 years of age.
• Previous experience performing same or similar job duties preferred.
• Ability to remain organized and calm in a fast-paced environment.
• Previous experience working in a team or group environment.
• Able to write legibly on a consistent basis.
• High school diploma or equivalent preferred.
• Ability to functionally communicate occupational-based English, both written and verbal.
• Obtain and maintain all work cards as required by the company.

Responsibilities

• Accurately issue and retrieve parking tickets for hotel/casino guests
• Receive keys from Valet Attendants and ensure they are properly stored
• Ensure all information written on key packets is complete and legible
• Ensure keys and tickets are ready for Valet Attendant to retrieve vehicles
• Maintain transaction log
• Monitor inventory of supplies, assist with ordering, and restock items as needed
• Answer phone and assist accordingly
• Ensure the Valet booth remains organized, clean, and water dispenser is properly maintained
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Perform other duties as assigned

Skills

Age 18+

Organized

Team player

Legible handwriting

English communication

Work cards compliance

Hospitality experience

Education

High School Diploma or GED

College degree preferred

Hospitality management experience

Job description

Grand Sierra Resort Corporation in Reno, NV seeks a Valet Attendant to greet guests, issue and retrieve parking tickets, and manage keys. You will work closely with Valet staff to ensure timely drop-off and pickup of guest vehicles.

The role emphasizes outstanding customer service, organization under pressure, and teamwork; candidates should be 18+, have a valid driver's license, and be able to write legibly and communicate in English. Training provided; uniforms and safety protocols observed.