Guest Experience Valet Concierge

Nugget-Casino-Resort; Sparks (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

The Nugget-Casino-Resort in Sparks, NV is hiring a Valet Attendant to warmly greet guests, assist with luggage, and manage vehicle flow in the valet area. You will be the first point of contact, helping guests with questions about the hotel and local attractions while maintaining a safe and professional appearance.

Responsibilities include providing courteous valet services, assisting guests with special needs, reporting issues, and coordinating with security and bell staff to ensure smooth

Qualifications

• Must be 19 years of age or older.
• Must be skilled in driving manual and automatic transmission vehicles.
• High School diploma or equivalent is required.
• Alcohol Awareness Certification within the first 30 days; Nevada driver's license with clean DMV record.

Responsibilities

• Warmly greet all arriving guests at the valet entrance, providing courteous, efficient valet services.
• Assist guests with special needs and luggage as required.
• Report issues to security or supervisor to avoid traffic delays in the valet area.
• Regulate movement and flow of vehicles to prevent congestion.
• Answer questions about hotel registration, restaurants, events and attractions.
• Resolve guest issues within authority; refer to supervisor as needed.
• Report thefts or missing items to supervisor or security for investigation.
• Assist bell staff with luggage movement when necessary.
• Answer calls and guest questions courteously and professionally.
• Ensure guests' vehicles are secured and keys placed in the key box.

Skills

Manual transmission

Automatic transmission

Education

High school diploma

Job description

The Nugget-Casino-Resort in Sparks, NV is hiring a Valet Attendant to warmly greet guests, assist with luggage, and manage vehicle flow in the valet area. You will be the first point of contact, helping guests with questions about the hotel and local attractions while maintaining a safe and professional appearance.

Responsibilities include providing courteous valet services, assisting guests with special needs, reporting issues, and coordinating with security and bell staff to ensure smooth