Valet Attendant: Guest Experience Specialist

Towne; Philadelphia (Philadelphia County); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

accident insurance

critical illness insurance

hospital indemnity insurance

telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to provide exceptional hospitality to guests during arrival and departure. You will manage parking and vehicle retrievals, assist with luggage, and help guests with directions and local information.

The role emphasizes a friendly, efficient approach and professional communication. Candidates should be able to handle basic transactions, greet guests by name, and maintain safety and service standards across shifts.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license.
• One month related experience and/or training or equivalent combination of education and experience.

Responsibilities

• Maintain a pleasant, friendly and professional demeanor with guests, coworkers and clients. Acknowledge and greet guests; use last names in interactions.
• Assist guests with directions, taxis, reservations and inquiries about facility amenities.
• Park and retrieve vehicles; assist with bell services and luggage storage.
• Open doors for guests and support luggage delivery/pickup where applicable.
• Explain parking rates and retrieval procedures; ensure accurate ticket information and revenue handling.

Skills

Customer service

Guest greeting

Phone etiquette

Cash handling

Time management

Vehicle parking

Luggage handling

Team communication

English literacy

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to provide exceptional hospitality to guests during arrival and departure. You will manage parking and vehicle retrievals, assist with luggage, and help guests with directions and local information.

The role emphasizes a friendly, efficient approach and professional communication. Candidates should be able to handle basic transactions, greet guests by name, and maintain safety and service standards across shifts.