Valet Area Manager — Multi-Location Operations Lead

Parking Management Company; Savannah, Northern (GA, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Benefits

Bonus opportunities

Tuition assistance through Bellevue

Paid time off

Paid training

Nationwide discounts

Job summary

Parking Management Company (PMC) is a national leader in hospitality-focused parking services, headquartered in Nashville, TN. The Valet Area Manager oversees daily operations, staff performance, and client relationships across multiple valet sites within a designated area, ensuring safety, efficiency, and profitability through strong leadership and teamwork.

Travel to sites is expected; the role emphasizes financial oversight, safety compliance, and outstanding guest service.

Qualifications

• High school diploma or GED; 3 years minimum supervisory and related customer service/hospitality experience preferred.
• Valid driver’s license and reliable transportation; clean DMV/background check.
• Excellent analytical and problem-solving abilities; strong communication and leadership skills.

Responsibilities

• Operational Oversight: Manage daily operations across multiple valet locations, ensuring smooth traffic flow, service, and safety compliance.
• Staff Management: Oversee recruitment, training, schedules, coaching, and performance evaluations to maintain high service standards.
• Client Relations: Serve as main contact for property managers and partners; resolve concerns and identify opportunities to expand services.
• Financial Management: Monitor budgets, revenue and expenses; analyze performance metrics to maximize profitability across locations.
• Safety and Compliance: Enforce safety protocols; conduct regular safety meetings and training per policy.
• Customer Service Leadership: Promote a customer-first culture; handle escalated guest concerns and ensure satisfaction.
• Technology and Reporting: Use valet software to track operations, review reports, and identify trends and improvements.
• Travel and Communication: Travel to oversee performance and support new account launches; provide regular leadership updates.
• Supervisory Responsibilities: Involve staff in planning and decision-making; provide feedback and promote professional growth.
• Additional Responsibilities: Attend meetings and complete training; adapt to evolving business needs.

Skills

Analytical Abilities

Staff Leadership

Education

High school diploma or GED

Job description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services, headquartered in Nashville, TN. The Valet Area Manager oversees daily operations, staff performance, and client relationships across multiple valet sites within a designated area, ensuring safety, efficiency, and profitability through strong leadership and teamwork.

Travel to sites is expected; the role emphasizes financial oversight, safety compliance, and outstanding guest service.