Valet Area Manager – Multi-Location Operations

Parking Management Company; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Bonus opportunities

Paid time off

Tuition assistance – Bellevue Univ.

401K

Job summary

Parking Management Company (PMC) is a national leader in hospitality-focused parking services, headquartered in Nashville, TN. The Valet Area Manager oversees daily operations, staff management, and client relationships across multiple locations, driving operational excellence and guest satisfaction.

The role emphasizes leadership, safety, and financial oversight, with travel to sites as needed and a compensation structure that includes salary plus bonus opportunities.

Qualifications

• High school diploma or GED required; 3+ years of supervisory and related customer service/hospitality experience preferred.
• Driver’s license and reliable transportation required; clean background check.
• Management or leadership-related training/certifications are preferred.

Responsibilities

• Operational Oversight: manage daily operations across multiple valet locations and ensure safety compliance.
• Staff Management: recruit, train, schedule, supervise, and evaluate staff; control labor costs.
• Client Relations: serve as main contact for property managers and partners; expand services and strengthen partnerships.
• Financial Management: oversee budgets, revenue, expenses, and reporting to maximize profitability.
• Safety and Compliance: enforce safety protocols and regulatory compliance; lead safety meetings and training.
• Customer Service Leadership: promote a customer-first culture and address guest concerns promptly.
• Technology and Reporting: use valet management software and analyze performance reports for improvements.
• Travel and Communication: travel for site visits and launches; maintain regular leadership communications.
• Supervisory Responsibilities: involve staff in planning and decision-making; provide feedback and develop talent.
• Additional Responsibilities: complete training modules; flexible hours and travel as needed.

Skills

Leadership

Customer service

Operations management

Staff supervision

Education

High school diploma or GED

Job description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services, headquartered in Nashville, TN. The Valet Area Manager oversees daily operations, staff management, and client relationships across multiple locations, driving operational excellence and guest satisfaction.

The role emphasizes leadership, safety, and financial oversight, with travel to sites as needed and a compensation structure that includes salary plus bonus opportunities.