Valet Account & Operations Manager

Parking Management Company; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Life insurance & critical illness

Bonus opportunities

Tuition assistance

Paid time off

Paid training

Bellevue University tuition support

Perks at Work discounts

Military friendly employer

Job summary

Parking Management Company is seeking a Valet Account Manager to oversee daily valet operations at a Raleigh location. You will manage staff, maintain client relationships, monitor revenue and payroll, and perform valet duties as needed to ensure exceptional guest experiences.

The role emphasizes staff development, operational excellence, and driving financial performance while maintaining a safe, professional, and organized valet environment.

Qualifications

• High school diploma or GED required with supervisory experience in parking, hospitality, or similar customer service field.
• Experience leading teams and coordinating across locations is beneficial.
• Strong communication and problem-solving abilities are essential.

Responsibilities

• Oversee daily valet operations at assigned location and ensure exceptional guest service.
• Manage staff scheduling, training, and performance to meet service standards.
• Monitor revenue, payroll, and expenses, coordinating with regional leadership on budgeting.

Skills

Staff management

Customer service

Operations oversight

Communication

Payroll management

Education

High school diploma or GED

Job description

Parking Management Company is seeking a Valet Account Manager to oversee daily valet operations at a Raleigh location. You will manage staff, maintain client relationships, monitor revenue and payroll, and perform valet duties as needed to ensure exceptional guest experiences.

The role emphasizes staff development, operational excellence, and driving financial performance while maintaining a safe, professional, and organized valet environment.