Valet Account Manager — Charlotte Hospitality Ops

Parking Management Company; Charlotte (NC); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

P hire with Parking Management Company is seeking a Talented Valet Account Manager to oversee daily operations at Charlotte properties, deliver exceptional guest service, supervise staff, manage schedules, and monitor budgets. You’ll ensure safety, compliance, and strong client relationships while driving performance.

The role requires a high school diploma, 3+ years in supervisory roles in hospitality-related fields, and a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• At least three years of supervisory or management experience in parking, hospitality, transportation, retail, or another customer-service environment preferred.
• Experience managing schedules, payroll, labor expenses, or operating budgets preferred.
• Valid driver's license required.

Responsibilities

• Client Relationship Management: serve as the primary operational contact for the assigned property and ensure contractual service requirements.
• Operational Management: oversee daily valet and parking operations; prepare schedules and staffing levels; monitor safety, service quality, and traffic flow.
• Financial And Administrative Responsibilities: monitor revenue, payroll, expenses; review reports; manage labor costs within budgets.
• Employee Leadership and Development: recruit, onboard, train, coach, and develop employees; foster a respectful work environment.
• Communication and Reporting: provide updates to management; communicate with employees, clients, vendors, HR; attend required trainings.
• Safety and Compliance: promote safe operations; report incidents; comply with company policies and legal requirements.
• Additional Responsibilities: travel as needed; flexible schedule including evenings/weekends; perform other duties.

Skills

Leadership

Client relationship management

Staffing & scheduling

Budgeting & financial management

Operations management

Communication

Problem-solving

Education

High school diploma or equivalent

Tools

Scheduling systems

Payroll software

Job description

P hire with Parking Management Company is seeking a Talented Valet Account Manager to oversee daily operations at Charlotte properties, deliver exceptional guest service, supervise staff, manage schedules, and monitor budgets. You’ll ensure safety, compliance, and strong client relationships while driving performance.

The role requires a high school diploma, 3+ years in supervisory roles in hospitality-related fields, and a valid driver’s license.