Valet Account Manager - Lead Guest Services & Ops

Parking Management Company; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Benefits – Medical, vision and dental insurance

Supplemental Insurance – Life insurance and critical illness

Bonus opportunities

Paid time off

Tuition assistance through Bellevue University – Up to $5,250 per year

Job summary

A leading parking management firm in Cincinnati is seeking a Valet Account Manager to oversee daily operations and ensure exceptional service. The role involves managing staff, finances, and client relationships while maintaining high operational standards. Ideal candidates should possess a high school diploma, supervisory experience in hospitality or customer service, and strong leadership skills. The position is full-time with opportunities for salary bonuses and benefits, providing a dynamic work environment focused on growth and development.

Qualifications

• 3+ years of supervisory experience in parking, hospitality, or customer service.
• Must have a valid driver's license and reliable transportation.
• Ability to analyze revenue and payroll effectively.

Responsibilities

• Oversee daily operations while ensuring exceptional service.
• Manage scheduling, staffing, and quality assurance.
• Monitor site-level revenue, payroll, and expenses.

Skills

Client Relationship Management

Team Supervision

Analytical Skills

Communication Skills

Training and Leadership Skills

Education

High school diploma or GED

Training or certifications in leadership or business management

Job description

A leading parking management firm in Cincinnati is seeking a Valet Account Manager to oversee daily operations and ensure exceptional service. The role involves managing staff, finances, and client relationships while maintaining high operational standards. Ideal candidates should possess a high school diploma, supervisory experience in hospitality or customer service, and strong leadership skills. The position is full-time with opportunities for salary bonuses and benefits, providing a dynamic work environment focused on growth and development.