Valet Account Manager: Guest Experience Leader

Parking Management Company; Sedona (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Benefits – Medical, vision, and dental insurance

Life insurance and critical illness

Bonus opportunities

Paid time off

Tuition assistance

Internal leadership development program

Military friendly employer

Job summary

A leading parking management firm in Sedona is seeking an experienced Valet Account Manager to oversee daily operations at assigned locations. You will manage staff, ensure excellent client relations, and handle financial operations. The ideal candidate has supervisory experience in hospitality or customer service, with strong leadership, analytical skills, and a commitment to delivering exceptional service while fostering team development. The role includes oversight of payroll management, conflict resolution, and communication with clients, requiring flexibility and a proactive approach to task completion.

Qualifications

• Ability to perform essential duties satisfactorily.
• Experience in parking, hospitality, or customer service.
• Valid driver's license and reliable transportation required.

Responsibilities

• Oversee daily operations and ensure exceptional service.
• Manage staff and maintain strong client relationships.
• Monitor financial aspects such as revenue and payroll.

Skills

Guest service

Client relationship management

Operational excellence

Problem-solving

Analytical abilities

Leadership

Education

High school diploma or GED

Three years of supervisory experience

Job description

A leading parking management firm in Sedona is seeking an experienced Valet Account Manager to oversee daily operations at assigned locations. You will manage staff, ensure excellent client relations, and handle financial operations. The ideal candidate has supervisory experience in hospitality or customer service, with strong leadership, analytical skills, and a commitment to delivering exceptional service while fostering team development. The role includes oversight of payroll management, conflict resolution, and communication with clients, requiring flexibility and a proactive approach to task completion.