Vaccine Field Customer Advocate

Merck; Carson City (NV); Remote; USD 79,000 - 125,000; Full time

Job summary

Merck is seeking a Vaccine Customer Representative (VCR) to support healthcare providers with clinical information, education, and resources for vaccines. You will engage with physicians, nurses, pharmacists, and healthcare leaders within a defined territory to optimize contract performance and immunization rates.

This role requires strong communication, organizational skills, and the ability to work independently or in a team, with travel up to 25% and remote work options.

Qualifications

• Bachelor’s Degree with 0-3 years Sales experience OR a minimum of High School Diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices).

Responsibilities

• Engage with Health Care Providers to align vaccine attributes with guidelines.
• Provide customers with updates on needs and contract performance.
• Develop knowledge through review of scientific and marketplace information, workshops, and materials.
• Coordinate with customer team to outline strategies for interactions and relationships.
• Monitor business performance against objectives using company tools.

Skills

Account management

Interpersonal skills

Time management

Communication skills

Sales experience

Healthcare knowledge

Education

Bachelor's degree

High school diploma + 4 years experience

Job description

Merck is seeking a Vaccine Customer Representative (VCR) to support healthcare providers with clinical information, education, and resources for vaccines. You will engage with physicians, nurses, pharmacists, and healthcare leaders within a defined territory to optimize contract performance and immunization rates.

This role requires strong communication, organizational skills, and the ability to work independently or in a team, with travel up to 25% and remote work options.