Vaccine Customer Consultant - Remote Field Support

Merck; Honolulu (HI); Remote; USD 79,000 - 125,000; Full time

Job summary

Merck is seeking a Vaccine Customer Representative (VCR) to educate providers about vaccines, support reimbursement and contract adherence, and help increase immunization rates in an assigned geography. The VCR will engage clinics, hospitals, and other immunization sites, collaborating with cross-functional teams to optimize customer plans.

The role emphasizes independent and team work, strong organizational skills, and the ability to analyze customer needs and contract performance.

Qualifications

• Bachelor’s Degree with 0-3 years Sales experience.
• Or minimum high school diploma with at least 4 years of relevant work experience (sales/marketing/healthcare).
• Valid Driver's license required.
• Excellent interpersonal and communication skills.

Responsibilities

• Engage in balanced product sales presentations to healthcare providers and professionals.
• Provide vaccine management updates to meet patient outcomes and contract goals.
• Keep updated on scientific, product, and marketplace information to educate customers.

Skills

Account Management

Customer Engagement

Sales Experience

Communication Skills

Time Management

Education

Bachelor's Degree

High School Diploma

Tools

Vaccine IQ

CRM

Job description

Merck is seeking a Vaccine Customer Representative (VCR) to educate providers about vaccines, support reimbursement and contract adherence, and help increase immunization rates in an assigned geography. The VCR will engage clinics, hospitals, and other immunization sites, collaborating with cross-functional teams to optimize customer plans.

The role emphasizes independent and team work, strong organizational skills, and the ability to analyze customer needs and contract performance.