Remote Vaccine Customer Advocate

Merck; United States; On-site; USD 106,200 - 167,200; Full time

Job summary

Merck is seeking a Vaccine Customer Representative (VCR) to support providers by delivering clinical information and education on vaccines. You will be the primary contact for a defined geography, engaging physicians, nurses, pharmacists and managers to maximize immunization rates and contract performance.

Remote role in the US with travel up to 10% and a focus on Worcester, MA territory; responsibilities include sales presentations, data-driven reviews, and collaboration with field teams to

Qualifications

• Diploma with 3+ years of sales experience or a high school diploma with at least 6 years in sales/healthcare-related field.
• Strong ability to build trust with customers and deliver value in selling situations.
• Ability to segment customer populations and target opportunities effectively.

Responsibilities

• Engage Health Care Providers and professionals with product information and contract opportunities.
• Provide updates on customer needs, reimbursement, and market dynamics to improve outcomes.
• Coordinate with cross-functional teams to outline customer strategy and plan territory activity.

Skills

Trust building

Account planning

Sales presentations

Data analytics

Customer insights

Education

Diploma or equivalent

Job description

Merck is seeking a Vaccine Customer Representative (VCR) to support providers by delivering clinical information and education on vaccines. You will be the primary contact for a defined geography, engaging physicians, nurses, pharmacists and managers to maximize immunization rates and contract performance.

Remote role in the US with travel up to 10% and a focus on Worcester, MA territory; responsibilities include sales presentations, data-driven reviews, and collaboration with field teams to