Vaccine Field Consultant & Customer Educator

Merck; Atlanta (GA); Remote; USD 79,000 - 125,000; Full time

Benefits offered by this job

Remote work options

Travel 25%

Annual bonus eligibility

Job summary

Merck is seeking a Vaccine Customer Representative to support healthcare providers with clinical vaccine information, reimbursement guidance, and contract adherence. You will be the primary contact within your geography, engaging clinics, hospitals, and health systems to improve immunization rates.

The role involves presenting vaccine attributes, sharing market insights, and collaborating with cross-functional teams to optimize customer satisfaction and contract performance.

Qualifications

• Bachelor’s degree or 4+ years in sales/marketing/healthcare field.
• Proven ability to work independently and in a team, strong organizational skills.

Responsibilities

• Engage with Health Care Providers to present vaccine attributes and align with guidelines.
• Provide clinical information, reimbursement details, and contract updates to improve immunization rates.
• Coordinate with internal teams to outline customer strategy and support contract performance.

Skills

Account Management

Direct Selling

Customer Engagement

CRM

Sales Forecasting

Lead Generation

Interpersonal Relationships

Market Analysis

Education

Bachelor’s Degree in Sales/Healthcare/Related field

High School diploma with 4+ years relevant experience

Job description

Merck is seeking a Vaccine Customer Representative to support healthcare providers with clinical vaccine information, reimbursement guidance, and contract adherence. You will be the primary contact within your geography, engaging clinics, hospitals, and health systems to improve immunization rates.

The role involves presenting vaccine attributes, sharing market insights, and collaborating with cross-functional teams to optimize customer satisfaction and contract performance.