Vacation Ownership Operations Specialist

Travel + Leisure Co.; Anaheim (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k match

Life insurance

Job summary

Travel + Leisure Co. is seeking a Coordinator to handle operations tasks including tour reception, gifting and contract processing in line with SOPs. You will create a professional guest experience and support Sales, Marketing, HR and Resort teams.

The role emphasizes accurate data entry, cash handling, documentation, and compliance with privacy and PCI standards. A High School Diploma and basic CRS/Office software skills are required.

Qualifications

• One year of general office experience.
• One year of customer service experience.

Responsibilities

• Greet and qualify touring guests; assign tours to Sales Agents and provide information to Sales & Marketing as needed.
• Answer phones; assist guests with questions and contract concerns; provide exceptional service.
• Distribute premiums to guests upon presentation closure; reconcile gifts, tours and contracts daily.

Skills

Customer service

General office work

Education

High School Diploma

Tools

CRS / EPNY

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Travel + Leisure Co. is seeking a Coordinator to handle operations tasks including tour reception, gifting and contract processing in line with SOPs. You will create a professional guest experience and support Sales, Marketing, HR and Resort teams.

The role emphasizes accurate data entry, cash handling, documentation, and compliance with privacy and PCI standards. A High School Diploma and basic CRS/Office software skills are required.