Guest Experience Concierge - Resort & Travel

Travel + Leisure Co.

Charlotte Amalie (United States Virgin Islands)

In loco

USD 21.000 - 30.000

Tempo pieno

3 giorni fa
Candidati tra i primi

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Vantaggi offerti da questo lavoro

Medical, Dental, Vision
401k
Paid time off

Descrizione del lavoro

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company.

We’re seeking a Guest Services Associate to warmly welcome guests, assist with registrations, quote room rates, and help guests navigate the resort and nearby attractions. You’ll handle cash and card transactions, assist with reservations, respond to inquiries, and maintain accurate guest folios with attention to detail in a fast-paced environment.

Competenze

  • Excellent communication skills and the ability to read, write and understand English.
  • Basic math and proper cash handling procedures.
  • Ability to multitask in a fast-paced environment and maintain accuracy.

Mansioni

  • Welcome guests warmly from registration to checkout and provide information about the resort and area attractions.
  • Process cash and credit transactions following established procedures and balance receipts.
  • Assist with registrations, issue unit keys, and confirm reservations.
  • Respond to guest inquiries and concerns promptly and accurately.

Conoscenze

Customer service
Communication
Cash handling
Multitasking
Attention to detail
Computer skills

Strumenti

POS systems

Descrizione del lavoro

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company.

We’re seeking a Guest Services Associate to warmly welcome guests, assist with registrations, quote room rates, and help guests navigate the resort and nearby attractions. You’ll handle cash and card transactions, assist with reservations, respond to inquiries, and maintain accurate guest folios with attention to detail in a fast-paced environment.

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