VA Onboarding Specialist

Wing Assistant; United States; Hybrid; USD 39,000 - 67,000; Full time

Job summary

Wing Assistant is seeking a VA Onboarding Specialist to ensure new Virtual Assistants join with confidence, clarity, and the right tools for success. You will bridge Talent Acquisition, Training, and Operations, guiding hires from offer to deployment.

You will deliver structured onboarding sessions, manage documentation and system setup, and orient VAs to Wing's culture, tools, and client-ready standards, while coordinating across teams and supporting remote onboarding at scale.

Qualifications

• Minimum 3 years of onboarding, training coordination, or HR operations experience.
• Excellent communication and interpersonal skills with empathy for new hires.
• Strong organizational skills with ability to manage multiple onboarding batches.

Responsibilities

• Deliver structured onboarding sessions for new VAs.
• Handle documentation and system setup for new hires.
• Ensure orientation to Wing's culture, tools, and client-ready standards.

Skills

Onboarding coordination

HR operations

Communication

Remote onboarding

Tools

Google Workspace

HRIS/ATS

Onboarding tools

Job description

About the Role

We're looking for a VA Onboarding Specialist to ensure every new Virtual Assistant joins Wing with confidence, clarity, and the right tools for success. This role bridges Talent Acquisition, Training, and Operations, guiding new hires from offer acceptance to full deployment. The VA Onboarding Specialist will deliver structured onboarding sessions, handle documentation and system setup, and ensure that each assistant is fully oriented to Wing's culture, tools, and client-ready standards.

Qualifications

• Minimum 3 years of experience in onboarding, training coordination, or HR operations - preferably in a BPO, staffing, or remote workforce environment.

• Excellent communication and interpersonal skills, with strong empathy for new hires.

• Highly organized and detail-oriented, able to manage multiple onboarding batches concurrently.

• Proficiency in Google Workspace, HRIS or ATS systems, and onboarding management tools.

• Strong understanding of remote team enablement and virtual communication norms.

• Comfortable conducting live sessions or presentations for large groups.

Preferred Skills

• Background in L&D or Training Delivery, particularly for virtual assistant roles.

• Familiarity with process documentation, employee lifecycle management, or learning management systems (LMS).

• Knowledge of engagement and retention techniques during onboarding.

• Experience creating onboarding materials (guides, slide decks, video walkthroughs).

Department: Learning & Development

Work Setup: Remote / Hybrid

Compensation: PHP 45,000-70,000/month (based on experience and performance)