Utility Customer Service Specialist - Billing & Accounts

Hart County Chamber of Commerce; Hartwell, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Paid holidays

Retirement plan

Health insurance

Vacation

Positive work environment

Job summary

Hart County Water & Sewer Authority is hiring a full-time Customer Service Representative. You will assist customers in person, by phone, and electronically, process payments, maintain accounts, and support utility billing and other office tasks.

The ideal candidate is organized, detail-oriented, proficient with Microsoft Office, and enjoys working with the public. High school diploma or GED is required; customer service experience preferred.

Qualifications

• High school diploma or GED required.
• Customer service and office experience preferred.
• Utility billing experience is a plus but not required.

Responsibilities

• Assist customers in person, by telephone, and electronically while handling payments and account maintenance.
• Support utility billing processes and other office tasks.
• Work independently and as part of a team.

Skills

Customer service

Microsoft Office

Communication skills

Teamwork

Detail-oriented

Organization

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Hart County Water & Sewer Authority is hiring a full-time Customer Service Representative. You will assist customers in person, by phone, and electronically, process payments, maintain accounts, and support utility billing and other office tasks.

The ideal candidate is organized, detail-oriented, proficient with Microsoft Office, and enjoys working with the public. High school diploma or GED is required; customer service experience preferred.