Utility Billing Specialist I: Accounts & Payments

Brevard County; Titusville (FL); On-site; USD 32,000 - 35,000; Full time

Job summary

Brevard County's Utility Services Department is seeking a Permanent full-time paraprofessional in the North Area/Mims Utility Billing Office to manage customer accounts and billing operations. You will create and verify accounts, collect and record payments, and address customer inquiries with accuracy.

The role requires an Associate's degree in Accounting or Finance, with the possibility of substituting education with a certificate and relevant experience.

Qualifications

• Associate's degree in Accounting, Finance, or a closely related field is required.
• One year certificate plus one year experience may be substituted on a year-for-year basis.
• Additional qualifying education and/or experience may be substituted on a year-for-year basis.

Responsibilities

• Create, verify, and maintain customer account records.
• Collect, deposit, and record fees for services.
• Resolve customer service issues.

Skills

Customer service

Bookkeeping basics

Data entry

Education

Associate's degree in Accounting, Finance, or a closely related field

Job description

Brevard County's Utility Services Department is seeking a Permanent full-time paraprofessional in the North Area/Mims Utility Billing Office to manage customer accounts and billing operations. You will create and verify accounts, collect and record payments, and address customer inquiries with accuracy.

The role requires an Associate's degree in Accounting or Finance, with the possibility of substituting education with a certificate and relevant experience.