Utility Billing Technician I

Brevard County; Titusville (FL); On-site; USD 32,000 - 35,000; Full time

Job summary

Brevard County's Utility Services Department is seeking a Permanent full-time paraprofessional in the North Area/Mims Utility Billing Office to manage customer accounts and billing operations. You will create and verify accounts, collect and record payments, and address customer inquiries with accuracy.

The role requires an Associate's degree in Accounting or Finance, with the possibility of substituting education with a certificate and relevant experience.

Qualifications

• Associate's degree in Accounting, Finance, or a closely related field is required.
• One year certificate plus one year experience may be substituted on a year-for-year basis.
• Additional qualifying education and/or experience may be substituted on a year-for-year basis.

Responsibilities

• Create, verify, and maintain customer account records.
• Collect, deposit, and record fees for services.
• Resolve customer service issues.

Skills

Customer service

Bookkeeping basics

Data entry

Education

Associate's degree in Accounting, Finance, or a closely related field

Job description

Department: Utility Services Department

Organizational Unit: County Water and Wastewater

Position Type: Permanent Full Time/Part Time: Full Time

Open Until Filled.

$22.94 to $25.23 hourly. Actual salary negotiable based on experience and qualifications. North Area/Mims/Mims Utility Billing Office. Work schedule is Monday through Friday 8 a.m. to 5:00 p.m. Performs experienced paraprofessional work creating, verifying, and maintaining customer account records; collecting, depositing, and recording fees for services; and resolving customer service issues.

REQUIREMENTS:

Associate's degree in Accounting, Finance, or a closely related field; OR completion of a one (1) year certificate program in Accounting, Finance, or a closely related field PLUS one (1) year of experience in bookkeeping, accounting, or a closely related field. Additional qualifying education and/or experience may be substituted on a year for year basis.

SPECIAL REQUIREMENTS:

Must possess, or obtain prior to employment, a valid Florida driver's license and maintain said license during the term of employment. In the event of a hurricane, major storm, natural or manmade disaster that may threaten the area, the employee will be required to perform emergency duties as directed.

This position is part of an established career ladder.

PHYSICAL REQUIREMENTS CHECKLIST

(With or without reasonable accommodations)

PHYSICAL ACTIVITIES / TRAITS

1. The employee must be able to:
   • LIFT:10 lbs. or less
   • CARRY:10 lbs. or less
   • PUSH:10 lbs. or less
   • PULL:10 lbs. or less
2. In an eight hour day, the employee may have to:
   • STAND:5 - 8 hours
   • WALK:5 - 8 hours
   • SIT:5 - 8 hours
   • DRIVE:1 - 3 hours
3. The employee must repetitively perform:
   • Fine manipulation (ex. writing, wiring); Pulling; Pushing; Simple grasping (ex. pen, screwdriver)
4. The employee must be able to:
   • Balance; Bend; Climb; Crawl; Dig; Jump; Kneel; Reach; Run; Smell; Stoop
5. The employee must have:
   • Color Perception; Good distant vision; Good hearing; Good near vision; Good speech; Other; Use of both eyes
6. Other necessary physical activities/traits
   • N/A

WORKING CONDITIONS

1. Working conditionsthat will apply to the employee:
   • In dampness or chilly conditions; In heat; In high humidity; In or with dusty conditions; In or with noisy conditions; Other working conditions; Work alone; Work inside; Work outside; Works Closely with Others
2. Other working conditions:
   • N/A