Used Car Sales Manager — Growth & Leadership

Dutch-Miller-Kia-of-Charlott; Charlotte (NC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Competitive pay

Mentorship program

Ongoing training and education

Paid training

401(k) plan

Paid time off

Career progression

Employee outings

Salary + bonus (monthly salary + HUGE)

Job summary

Dutch Miller Kia of Charlotte is seeking a Sales Manager to lead the used car department and drive performance across sales activities. The role focuses on coaching staff, optimizing inventory and pricing, and partnering with service to deliver front-line ready vehicles.

You will oversee photo and online representation, monitor market trends, and support hiring and ongoing staff development. A commission/bonus structure is in place for strong performers.

Qualifications

• Previous experience in the automotive industry is required.
• 3 years of experience in management of used car inventory preferred.
• Ability to adapt and learn in a sales environment.
• Outgoing with a friendly personality, especially when handling objections and pricing negotiations.
• Have quality customer service skills.
• Possess strong communication skills.
• Valid Driver’s License with a clean driving record.

Responsibilities

• Coach and mentor sales associates.
• Manage all areas of used car department including retail, purchasing, pricing, display, merchandising, and promotion of used vehicles.
• Ensure correct inventory mix and pricing to market.
• Coordinate with Service to recondition vehicles and prep them quickly.
• Ensure cars are pictured and represented online with accurate options.
• Maintain sales volume, product mix, and selling price with market trends.
• Maintain inventory with fast turnover.
• Assist in hiring and leading sales staff and enforce dealership policies.
• Analyze business to identify shortfalls and plan improvements.
• Resolve customer issues promptly and professionally.

Skills

Automotive industry experience

Sales leadership

Customer service skills

Strong communication skills

Negotiation skills

Job description

Dutch Miller Kia of Charlotte is seeking a Sales Manager to lead the used car department and drive performance across sales activities. The role focuses on coaching staff, optimizing inventory and pricing, and partnering with service to deliver front-line ready vehicles.

You will oversee photo and online representation, monitor market trends, and support hiring and ongoing staff development. A commission/bonus structure is in place for strong performers.