Sales Manager

Dutch-Miller-Kia-of-Charlott; Charlotte (NC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Competitive pay

Mentorship program

Ongoing training and education

Paid training

401(k) plan

Paid time off

Career progression

Employee outings

Salary + bonus (monthly salary + HUGE)

Job summary

Dutch Miller Kia of Charlotte is seeking a Sales Manager to lead the used car department and drive performance across sales activities. The role focuses on coaching staff, optimizing inventory and pricing, and partnering with service to deliver front-line ready vehicles.

You will oversee photo and online representation, monitor market trends, and support hiring and ongoing staff development. A commission/bonus structure is in place for strong performers.

Qualifications

• Previous experience in the automotive industry is required.
• 3 years of experience in management of used car inventory preferred.
• Ability to adapt and learn in a sales environment.
• Outgoing with a friendly personality, especially when handling objections and pricing negotiations.
• Have quality customer service skills.
• Possess strong communication skills.
• Valid Driver’s License with a clean driving record.

Responsibilities

• Coach and mentor sales associates.
• Manage all areas of used car department including retail, purchasing, pricing, display, merchandising, and promotion of used vehicles.
• Ensure correct inventory mix and pricing to market.
• Coordinate with Service to recondition vehicles and prep them quickly.
• Ensure cars are pictured and represented online with accurate options.
• Maintain sales volume, product mix, and selling price with market trends.
• Maintain inventory with fast turnover.
• Assist in hiring and leading sales staff and enforce dealership policies.
• Analyze business to identify shortfalls and plan improvements.
• Resolve customer issues promptly and professionally.

Skills

Automotive industry experience

Sales leadership

Customer service skills

Strong communication skills

Negotiation skills

Job description

Dutch Miller Kia of Charlotte is looking for a Sales Manager to join our growing team.

We’re a place for employees to have a career, not a job. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We’re interested in helping your career and adding to your resume because we know that happy employees lead to happier customers.

What We Offer

• Medical, vision, and dental insurance
• Competitive pay
• Strong mentorship program
• Ongoing training and education
• Paid training
• 401(k) plan
• Paid time off
• Career progression
• Employee outings
• Salary + bonus (monthly salary + HUGE units bonus!
• 50k-100k potential!

Responsibilities

• Assist with coaching and mentoring sales associates
• Effectively manage all areas of used car department, including but not limited to retail, purchasing, pricing, display, merchandising, and promotion of used-vehicles.
• Ensure effective inventory mix and pricing to market.
• Partner with Service Departments to manage the reconditioning of used vehicles and get vehicles front-line ready as quickly as possible
• Make sure cars are pictured and represented with correct options online
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain inventory with a quick turn rate
• Assist in hiring, training and effectively leading sales associates and ensures all dealership policies are always followed.
• Analyze the business to determine shortfalls and developing action plans to improve performance
• Handle and resolve any customer issues or concerns promptly and professionally.
• Ensure high standards are held for delivery of vehicles to customers.
• Desk both used and new car deals
• Appraise trade-ins and used car inventory purchases

Requirements

• Previous experience in the automotive industry required
• 3 years of experience in the management of used car inventory preferred
• Ability to adapt and learn in a sales environment
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing
• Have quality customer service skills
• Possess strong communication skills
• Valid Driver’s License and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.