Used Car Sales Manager - Lead, Train & Drive Growth

Dutch Miller Kia; Charlotte (NC); Hybrid; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Competitive pay

Mentorship program

Ongoing training

Paid training

401(k) plan

Paid time off

Career growth

Team events

Salary bonus

High earning potential

Job summary

Dutch Miller Kia of Charlotte is seeking a Sales Manager to lead the used-vehicle team and drive growth. This role emphasizes coaching, pricing, and inventory optimization within a supportive culture.

You will work closely with the Service Department to recondition vehicles quickly, ensure accurate online representations, and deliver outstanding customer service. Equal opportunity employer with comprehensive benefits.

Qualifications

• Previous experience in the automotive industry required.
• 3 years of experience in the management of used car inventory preferred.
• Ability to adapt and learn in a sales environment.
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing.
• Have quality customer service skills.
• Possess strong communication skills.
• Valid Driver’s License and clean driving record.

Responsibilities

• Coach and mentor sales associates.
• Manage the used car department (retail, purchasing, pricing, display, merchandising, promotion).
• Ensure inventory mix and pricing to market.
• Collaborate with Service to recondition and prep vehicles for delivery.
• Ensure cars are photographed and listed with correct options online.
• Monitor market trends and adjust sales strategies.
• Maintain inventory with quick turn rates.
• Lead hiring and training of sales staff and enforce policies.
• Analyze business to identify gaps and plan improvements.
• Resolve customer issues promptly and professionally.
• Maintain high standards for vehicle delivery to customers.
• Desk both used and new car deals.
• Assess trade-ins and used vehicle purchases.

Skills

Automotive industry experience

Used car inventory management

Sales leadership

Customer service skills

Communication skills

Driver's license

Job description

Dutch Miller Kia of Charlotte is seeking a Sales Manager to lead the used-vehicle team and drive growth. This role emphasizes coaching, pricing, and inventory optimization within a supportive culture.

You will work closely with the Service Department to recondition vehicles quickly, ensure accurate online representations, and deliver outstanding customer service. Equal opportunity employer with comprehensive benefits.