Sales Manager

Dutch Miller Kia; Charlotte (NC); Hybrid; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Competitive pay

Mentorship program

Ongoing training

Paid training

401(k) plan

Paid time off

Career growth

Team events

Salary bonus

High earning potential

Job summary

Dutch Miller Kia of Charlotte is seeking a Sales Manager to lead the used-vehicle team and drive growth. This role emphasizes coaching, pricing, and inventory optimization within a supportive culture.

You will work closely with the Service Department to recondition vehicles quickly, ensure accurate online representations, and deliver outstanding customer service. Equal opportunity employer with comprehensive benefits.

Qualifications

• Previous experience in the automotive industry required.
• 3 years of experience in the management of used car inventory preferred.
• Ability to adapt and learn in a sales environment.
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing.
• Have quality customer service skills.
• Possess strong communication skills.
• Valid Driver’s License and clean driving record.

Responsibilities

• Coach and mentor sales associates.
• Manage the used car department (retail, purchasing, pricing, display, merchandising, promotion).
• Ensure inventory mix and pricing to market.
• Collaborate with Service to recondition and prep vehicles for delivery.
• Ensure cars are photographed and listed with correct options online.
• Monitor market trends and adjust sales strategies.
• Maintain inventory with quick turn rates.
• Lead hiring and training of sales staff and enforce policies.
• Analyze business to identify gaps and plan improvements.
• Resolve customer issues promptly and professionally.
• Maintain high standards for vehicle delivery to customers.
• Desk both used and new car deals.
• Assess trade-ins and used vehicle purchases.

Skills

Automotive industry experience

Used car inventory management

Sales leadership

Customer service skills

Communication skills

Driver's license

Job description

Dutch Miller Kia of Charlotte is looking for a Sales Manager to join our growing team.

We’re a place for employees to have a career, not a job. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We’re interested in helping your career and adding to your resume because we know that happy employees lead to happier customers.

What We Offer

• Medical, vision, and dental insurance
• Competitive pay
• Strong mentorship program
• Ongoing training and education
• Paid training
• 401(k) plan
• Paid time off
• Career progression
• Employee outings
• Salary + bonus (monthly salary + HUGE units bonus!
• 50k-100k potential!

Responsibilities

• Assist with coaching and mentoring sales associates
• Effectively manage all areas of used car department, including but not limited to retail, purchasing, pricing, display, merchandising, and promotion of used-vehicles.
• Ensure effective inventory mix and pricing to market.
• Partner with Service Departments to manage the reconditioning of used vehicles and get vehicles front-line ready as quickly as possible
• Make sure cars are pictured and represented with correct options online
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain inventory with a quick turn rate
• Assist in hiring, training and effectively leading sales associates and ensures all dealership policies are always followed.
• Analyze the business to determine shortfalls and developing action plans to improve performance
• Handle and resolve any customer issues or concerns promptly and professionally.
• Ensure high standards are held for delivery of vehicles to customers.
• Desk both used and new car deals
• Appraise trade-ins and used car inventory purchases

Requirements

• Previous experience in the automotive industry required
• 3 years of experience in the management of used car inventory preferred
• Ability to adapt and learn in a sales environment
• Outgoing with a friendly personality, especially while handling objections & negotiating pricing
• Have quality customer service skills
• Possess strong communication skills
• Valid Driver’s License and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.