(USA) Coach/Ops Mgr Trainee

Walmart; Virginia (MN); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic leader to guide and develop teams in a fast-paced retail environment. This role emphasizes exceptional customer service, financial performance, and fostering a culture of integrity and accountability. As a leader, you will be responsible for hiring, training, and mentoring associates while promoting diversity and inclusion. With a focus on continuous improvement and community engagement, this position offers a unique opportunity to make a significant impact in a well-respected organization. If you are passionate about leadership and driving results, this role could be the perfect fit for you.

Benefits

Competitive Pay

Performance Bonuses

Comprehensive Health Benefits

Retirement Plans

Paid Time Off

Qualifications

• 2 years of college or 1 year of retail experience with supervisory experience.
• Experience in performance management and mentoring is preferred.

Responsibilities

• Lead and develop teams, ensuring exceptional customer service.
• Drive financial performance and manage budgets effectively.

Skills

Team Leadership

Customer Service Excellence

Financial Performance Management

Diversity and Inclusion Promotion

Communication Skills

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. Responsibilities include communicating store operations, utilizing technology, implementing business initiatives, merchandising, and leading change efforts. The role also requires modeling exceptional customer service, managing customer service initiatives, developing action plans to address deficiencies, and ensuring a high-quality customer experience.

Key duties include driving financial performance by reviewing profit and loss statements, managing budgets, controlling expenses, monitoring inventory flow, and developing strategies to meet sales and profit goals. The position also involves supervising and developing associates through hiring, training, mentoring, and setting clear expectations, while promoting diversity and inclusion.

The role requires building strong relationships with stakeholders, supporting business plans, and fostering accountability. Ensuring compliance with company policies, supporting company values, and promoting a culture of integrity and ethics are also essential.

Additional responsibilities include attracting, retaining, and developing talent, creating a workplace of belonging, and demonstrating leadership qualities such as integrity, service excellence, and continuous improvement. The position emphasizes acting with integrity, serving customers, striving for excellence, and supporting Walmart's broader goals, including community engagement and sustainability initiatives.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, retirement plans, paid time off, and other benefits. The role may require attending and completing various training programs and assessments.

Minimum Qualifications...

Candidates should have 2 years of college, or 1 year of retail experience with 1 year of supervisory experience, or 2 years of general work experience with 1 year of supervisory experience. For stores selling firearms, successful completion of a firearms-specific background check and training is required. Other requirements include attending and completing all job-related training and assessments.

Preferred Qualifications...

Preferred candidates will have a Bachelor of Science in Business Management and Leadership, a Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

4368 Chantilly Shopping Center Dr, Chantilly, VA 20151-4016, United States of America