(USA) Coach/Ops Mgr Trainee

Walmart; Minnesota; On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in retail seeks a Store Manager to drive financial performance and customer satisfaction in Saint Paul, MN. The role involves leading teams, managing operations, ensuring compliance with company policies, and driving continuous improvement initiatives. Ideal candidates will have strong leadership skills, retail experience, and a focus on exceptional customer service.

Benefits

Performance bonuses

Comprehensive benefits including health

Paid time off

Qualifications

• 2 years of college OR 1 year of retail and supervisory experience.
• For facilities selling firearms, Criminal Background Check and Firearms Authorized Training required.

Responsibilities

• Leads and develops teams effectively, ensuring exceptional customer service.
• Drives financial performance and manages budgeting, forecasting, and expenses.
• Coordinates job-related activities, ensuring compliance and fostering culture.

Skills

Customer Service

Leadership

Team Development

Financial Management

Education

Bachelor of Science in Business Management

Certificate of Completion in People and Business Leadership

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and effectively communicate business objectives to teams. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs and complaints are addressed successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, promotes a belonging mindset, and recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, and measuring progress. Ensures compliance with company policies, supports the company mission, values, ethics, and integrity, and fosters a culture of belonging and respect. Acts with integrity by maintaining high standards of ethics and transparency, supporting Walmart's values, and making a positive impact through community involvement and sustainability initiatives.

Serves customers by delivering results with a customer-first approach, using data insights to make informed decisions, and balancing priorities. Promotes continuous improvement by encouraging learning, adopting new technologies, and supporting change. Offers competitive pay, performance bonuses, comprehensive benefits including health, financial, paid time off, and other perks. The hourly wage range for this position is $31.25-$38.46, with additional compensation for performance and location-based adjustments.

Minimum Qualifications

2 years of college, OR 1 year of retail experience and 1 year of supervisory experience, OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

1644 Robert St S, Saint Paul, MN 55118-3918, United States of America