P_0009316433 (USA) Coach/Ops Mgr Trainee (Unfilled)

Walmart; Golden Isles (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in retail seeks a store leader to manage operations effectively. This role involves leading teams, enhancing customer service standards, and driving financial performance. The candidate will recruit and develop staff, implement operational improvements, and ensure compliance with company policies in a fast-paced environment.

Qualifications

• 2 years of college or equivalent experience in retail and supervision.
• Experience in managing a team and driving sales.
• Completion of company-required trainings and assessments.

Responsibilities

• Leads and develops teams; manages customer service and financial performance.
• Works on staffing needs, hiring, mentoring, and training associates.
• Implements action plans for business solutions and operational improvements.

Skills

Customer Service

Leadership

Financial Acumen

Communication

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability for results. Identifies improvement opportunities and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and supports the company mission, values, and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

2551 E Hallandale Beach Blvd, Hallandale Beach, FL 33009-4818, United States of America