(USA) Coach/Ops Mgr Trainee

Walmart; Milford (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to spearhead team development and enhance store operations. This role offers the opportunity to drive financial performance while fostering an inclusive workplace culture. You will be responsible for leading change, mentoring staff, and ensuring exceptional customer service standards. With competitive pay and performance bonuses, this position promises a rewarding career path for those passionate about retail and team leadership. Join a company that values integrity and excellence, and make a significant impact in your community.

Benefits

Competitive Pay

Performance Bonuses

Health Coverage

401(k)

Stock Purchase

Paid Time Off

Qualifications

• 2 years of college or equivalent experience required.
• Experience in retail and supervisory roles preferred.

Responsibilities

• Lead and develop teams through training and feedback.
• Drive financial performance and manage budgets.
• Ensure compliance with company policies and foster inclusion.

Skills

Customer Service

Team Leadership

Budget Management

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

This role involves leading and developing teams through teaching, training, active listening, store touring, and providing feedback. Responsibilities include communicating and collaborating with all levels of associates on store operations, utilizing technology, implementing business initiatives, merchandising, and company direction. The role also requires leading change efforts, providing clear expectations, and guiding teams to implement business solutions while effectively communicating business objectives.

Additional duties include modeling and demonstrating exceptional customer service standards following the One Best Way (OBW) service model, managing customer service initiatives, resolving customer issues, and developing action plans for process improvements to ensure a high-quality customer experience.

The position also involves driving financial performance by reviewing PL statements, managing budgets, controlling expenses, monitoring merchandise presentation, and developing strategies to mitigate shrinkage and meet sales and profit goals.

Supervisory responsibilities include hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, promoting diversity and inclusion, and developing qualified staff to support company growth.

The role requires developing and maintaining relationships with key stakeholders, supporting plans and initiatives, setting and measuring goals, addressing improvement opportunities, and demonstrating adaptability and continuous learning.

Additional responsibilities include ensuring compliance with company policies, supporting the company's mission and values, and fostering a workplace of inclusion and respect. The role emphasizes acting with integrity, serving customers, striving for excellence, and supporting associates' development and well-being.

Benefits include competitive pay, performance bonuses, health coverage, 401(k), stock purchase, paid time off, and other perks. The hourly wage range is $31.25-$38.46 plus differential, with additional compensation for performance and location-based pay zones.

Minimum Qualifications...

Candidates should have:

• 2 years of college; OR
• 1 year of retail experience and 1 year of supervisory experience; OR
• 2 years of general work experience and 1 year of supervisory experience.

Additional requirements include successful completion of all job-related training, evidence of vaccination or approved accommodations, and, for certain facilities, background checks or certifications.

Preferred Qualifications...

Preferred qualifications include:

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
• Certificate of Completion in People and Business Leadership;
• Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

The primary location for this position is 220 Route 6 & 209, Milford, PA 18337-9454, United States of America.