(USA) Coach/Ops Mgr Trainee-1

Walmart; Southgate (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated leader to drive store operations and enhance customer experiences. This role involves managing teams, ensuring compliance with company values, and fostering a culture of belonging. You will be responsible for financial performance, mentoring associates, and implementing business solutions that align with customer needs. With competitive pay and comprehensive benefits, this position offers a unique opportunity to make a significant impact in a dynamic retail environment. Join a company committed to continuous improvement and supporting its associates' growth.

Benefits

Health Benefits

401(k)

Performance Bonuses

Tuition Assistance

Parental Leave

Life Insurance

Paid Time Off (PTO)

Stock Purchase Plan

Qualifications

• 2 years of college or equivalent experience in retail and supervisory roles.
• Experience in managing teams and ensuring compliance with company policies.

Responsibilities

• Drive financial performance by managing budgets and evaluating PL statements.
• Develop and implement action plans to mitigate shrinkage and achieve sales goals.

Skills

Team Leadership

Customer Service

Budget Management

Communication

Diversity and Inclusion

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, for example, store community and outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Key Responsibilities

1. Drive the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses.
2. Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develop and implement action plans to mitigate shrinkage and achieve sales and profit goals.
3. Provide supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Set clear expectations, recognize associates, and communicate effectively to ensure diversity and inclusion.
4. Coordinate and oversee activities by developing relationships with stakeholders, supporting plans to meet customer and business needs, and building accountability.
5. Ensure compliance with policies and support company values and ethics, implementing related action plans and promoting the Open Door Policy.

Core Values and Leadership Principles

Build high-performing teams, embrace diversity, create a workplace of belonging, and foster a culture where associates thrive. Work collaboratively, build trust, communicate positively, and attract and develop talent. Act with integrity, uphold standards of ethics, and support Walmart's mission of making a positive impact. Deliver results by prioritizing customer needs, making data-driven decisions, and encouraging continuous improvement and learning.

Benefits

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase, life insurance, PTO, parental leave, and other benefits. Additional details about PTO and eligibility are available at https://one.walmart.com/notices. Live Better U provides educational benefits, including tuition assistance for various programs. The hourly wage range for this position is $31.25-$38.46 plus differential, with additional bonuses and compensation based on location and performance.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific CBC and Firearms Authorized Training is required. Additional training and assessments may be required.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

14900 Dix Toledo Rd, Southgate, MI 48195-2580, United States of America