US Inside Sales Leader - RFQ to Invoicing & Ops

Hitachi Energy; Raleigh (NC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Attractive health benefits

Retirement benefits

Flexible work arrangements

Career development programs

Job summary

A leading energy solutions company in the United States is seeking an experienced Inside Sales Manager to oversee the team and ensure excellence in customer service operations. You will manage day-to-day processes from RFQ to Invoice, work closely with various departments, and focus on continuous improvement of service delivery. The ideal candidate has extensive experience in Inside Sales management and a strong background in the energy sector. Competitive salary and benefits are offered.

Qualifications

• Experience managing multi-manager teams.
• Proven ownership of Quote-to-Order-to-Invoice processes.
• Adept at reporting and analysis with tools like Power BI.

Responsibilities

• Manage and develop Inside Sales teams.
• Chair cross-functional forums with various departments.
• Monitor service metrics to evaluate efficiency.

Skills

Coaching

Stakeholder management

Data visualization

Customer care/quality ticketing systems

Education

7+ years in Inside Sales or Sales Operations

Bachelor's degree in relevant field

Tools

SFDC

SAP

Power BI

Job description

A leading energy solutions company in the United States is seeking an experienced Inside Sales Manager to oversee the team and ensure excellence in customer service operations. You will manage day-to-day processes from RFQ to Invoice, work closely with various departments, and focus on continuous improvement of service delivery. The ideal candidate has extensive experience in Inside Sales management and a strong background in the energy sector. Competitive salary and benefits are offered.