Senior Inside Sales & Order Coordination Specialist

Forum Energy Services, Inc.; Odessa (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Forum Energy Services, Inc. is seeking an inside sales support professional to quote and process sales orders, update ledgers, and assist the Outside Sales Team in obtaining stamps/signatures for invoicing.

The role requires strong communication with customers and accurate documentation across systems. The ideal candidate has 5+ years in sales support, an associate degree, and proficiency with Microsoft Office.

Qualifications

• 5+ years of experience in a sales support role.
• Associate/ 2-year degree is a plus.
• Must have good technical, people and problem solving skills.
• Must be able to interface well with customers at any level.
• Proficient in Microsoft Office applications.

Responsibilities

• Assist in ensuring sales orders are correct and timely for order fulfillment.
• Assist in providing correct pricing, quantity and product information for quotations.
• Send PFI (order confirmation/pro-forma invoice) for signature to customers.
• Complete sales returns and follow DOA as required.
• Submit credit increase requests to OTC for processing.
• Verify and manage customer ship-to addresses (TSC final actual change in NAV).
• Submit PO requests to customers when PO is required.
• Manage and communicate customer requirements for sales and order processing.
• Update Sales Ledger in a timely manner.
• Manage price book and customer information for sales and inclusion into BC.
• Collaborate with OTC Team and TSC team to collect and update past dues and aging.
• Assist sales teams with marketing materials, presentations or other supporting documents.

Skills

People skills

Technical aptitude

Communication with customers

Adaptability

Education

Associate degree

Tools

Microsoft Office

Job description

Forum Energy Services, Inc. is seeking an inside sales support professional to quote and process sales orders, update ledgers, and assist the Outside Sales Team in obtaining stamps/signatures for invoicing.

The role requires strong communication with customers and accurate documentation across systems. The ideal candidate has 5+ years in sales support, an associate degree, and proficiency with Microsoft Office.