Inside Sales Team Lead - Quotation Enablement & Coaching

Element Materials Technology; Warren (MI); On-site; USD 75,000 - 90,000; Full time

Job summary

A leading testing services firm is seeking an Inside Sales Team Lead to manage and coach a small team focused on quotation management for customer inquiries. In this role, you will ensure quick, accurate responses to RFQs while supporting customer relationships and fostering a culture of efficiency and customer satisfaction. Candidates should have extensive sales support experience, strong attention to detail, and excellent communication skills. This is a full-time position based in Warren, Michigan.

Qualifications

• 3–5 years of sales support, customer service, or quoting experience.
• Strong attention to detail for accurate quotations.
• Excellent organizational skills to manage multiple RFQs.

Responsibilities

• Lead and support a small team in generating accurate customer quotations.
• Ensure timely response to incoming RFQs with accuracy.
• Provide coaching and training to drive team efficiency.

Skills

Sales support experience

Customer service skills

Attention to detail

Organizational skills

Communication skills

Problem-solving skills

Coaching or mentoring

Proficiency in Microsoft Office

Flexibility in work availability

Tools

Microsoft Office

CRM systems

Job description

A leading testing services firm is seeking an Inside Sales Team Lead to manage and coach a small team focused on quotation management for customer inquiries. In this role, you will ensure quick, accurate responses to RFQs while supporting customer relationships and fostering a culture of efficiency and customer satisfaction. Candidates should have extensive sales support experience, strong attention to detail, and excellent communication skills. This is a full-time position based in Warren, Michigan.