Urology Patient Services Coordinator: Scheduling & Care

Premier Medical Group; United States; Remote; USD 26,000 - 32,000; Full time

Job summary

Premier Medical Group in New Windsor, NY seeks a Patient Service Coordinator to support the Urology department by managing patient flow, scheduling procedures, and handling insurance information. The role emphasizes accurate communication and a patient-centered approach to ensure smooth visits and tests.

The position requires a high school diploma and 1–2 years of related medical practice experience. It is non-exempt hourly with expected hours Monday–Friday, and requires collaboration with

Qualifications

• Minimum of a High School diploma.
• 1 – 2 years’ related experience in a medical practice; or equivalent combination of education and experience.

Responsibilities

• Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests.
• Completes pre-procedural phone calls three days prior to confirm appointment times with patients.
• Provides accurate, detailed information to patients regarding test preparations, and confirms patients’ scheduled time of arrival for test or procedure.
• Takes appropriate action in responding to questions from patients.
• Checks insurance eligibility
• Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients’ insurance plan, within 72 hours of scheduled procedure.
• Scans surgical packets and all other relevant documents into the patient’s EMR.
• Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test.
• Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services.
• Schedules post‑op follow‑up as needed and provides any other directional information.
• Reviews provider’s schedule for accuracy, and reschedules appointments as needed.
• Completes requests for medical records or information following HIPAA guidelines.
• Other job duties as assigned.

Education

High School diploma

1–2 years’ related experience in a medical practice

Job description

Premier Medical Group in New Windsor, NY seeks a Patient Service Coordinator to support the Urology department by managing patient flow, scheduling procedures, and handling insurance information. The role emphasizes accurate communication and a patient-centered approach to ensure smooth visits and tests.

The position requires a high school diploma and 1–2 years of related medical practice experience. It is non-exempt hourly with expected hours Monday–Friday, and requires collaboration with