Patient Care Concierge & Scheduling Pro

Community Care; New York (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Retirement plan

Business casual environment

Job summary

Community Care Urology is hiring a full-time Patient Support Technician to handle secretarial duties and assist physicians with patient care. The role includes greeting patients, scheduling and check-in/check-out processes in a medical practice.

Work hours are 8:00am–4:30pm, Monday–Friday, at 6 Wellness Way, Latham, NY 12110. Compensation ranges from $19 to $25 per hour with potential overtime and a comprehensive rewards package.

Qualifications

• High school graduate or equivalent; additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.

Responsibilities

• Greet patients in friendly and professional manner and complete check-in/check-out process.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain specimens from patients as directed by the provider.
• Prepare charts for future appointments by following office policy and procedure.
• Maintain timely patient flow.

Skills

Phone handling

Medical terminology

Clerical skills

Education

High school diploma or equivalent

Additional education desirable

Job description

Community Care Urology is hiring a full-time Patient Support Technician to handle secretarial duties and assist physicians with patient care. The role includes greeting patients, scheduling and check-in/check-out processes in a medical practice.

Work hours are 8:00am–4:30pm, Monday–Friday, at 6 Wellness Way, Latham, NY 12110. Compensation ranges from $19 to $25 per hour with potential overtime and a comprehensive rewards package.