Urgent Care Registration Pro - Fast-Paced Patient Access

WVU Medicine; Martinsburg (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

WVU Medicine in Martinsburg, WV is seeking an Administrative Registration Clerk to collect demographic, billing and insurance information, and manage patient financial obligations. You will verify coverage, assist with pre-certifications, and ensure accurate data entry in registration and billing systems.

The role requires attention to detail, excellent communication, and the ability to handle high-volume workflows in a hospital environment while maintaining privacy standards.

Qualifications

• High school diploma or equivalent is required.
• Excellent written and verbal communication skills are essential.
• Ability to accurately navigate and document patient information and insurance details.

Responsibilities

• Obtain demographic, billing and insurance information and enter it into registration and billing systems.
• Obtain pre-certification and authorizations as needed for services.
• Prepare consent forms and obtain electronic signatures for treatment and financial obligations.
• Collect deposits, co-pays, deductibles, and patient payments; provide receipts and document in systems.
• Schedule, reschedule, or cancel patient appointments per hospital workflows.
• Balance daily receipts and monitor system flags for follow-up actions.
• Check orders for completeness and ensure alignment with scheduled services.

Skills

Attention to detail

Multitasking

Excellent communication

Medical terminology knowledge

Teamwork

Education

High school diploma or equivalent

Job description

WVU Medicine in Martinsburg, WV is seeking an Administrative Registration Clerk to collect demographic, billing and insurance information, and manage patient financial obligations. You will verify coverage, assist with pre-certifications, and ensure accurate data entry in registration and billing systems.

The role requires attention to detail, excellent communication, and the ability to handle high-volume workflows in a hospital environment while maintaining privacy standards.