Patient Access & Registration Specialist

WVU Medicine Berkeley and Jefferson Medical Centers; Harpers Ferry (WV); On-site; USD 19,000 - 25,000; Full time

Job summary

WVU Medicine Berkeley Medical Center in Harpers Ferry, WV seeks an administrative registration clerk to collect patient demographics, insurance information, and process registrations for services and claims. You will handle deposits, issue receipts, and maintain accurate billing entries in the systems.

The role requires high school diploma, basic understanding of medical terminology, and the ability to manage payments and patient communications in a high-volume setting.

Qualifications

• High school diploma or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validate order against scheduled service.

Skills

Computer literacy

Attention to detail

Multitasking

Communication skills

Insurance basics

Medical terminology

Education

High school diploma or equivalent

Tools

Registration systems

Billing software

Job description

WVU Medicine Berkeley Medical Center in Harpers Ferry, WV seeks an administrative registration clerk to collect patient demographics, insurance information, and process registrations for services and claims. You will handle deposits, issue receipts, and maintain accurate billing entries in the systems.

The role requires high school diploma, basic understanding of medical terminology, and the ability to manage payments and patient communications in a high-volume setting.