Urgent Care Receptionist — Patient Access & Admin

Cape Cod Healthcare Inc; Hyannis (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Retirement

Job summary

Cape Cod Healthcare is seeking an Urgent Care Receptionist in Hyannis to provide clerical and customer service support for the Urgent Care Center.

The role requires greeting patients, collecting demographic and insurance information, and registering patients in the system. You will answer calls, obtain valid consents to bill third parties, and assist with billing questions. Schedule: 38 hours per week, including weekends.

Hourly pay ranges from $21.12 to $25.33 with Cape Cod Healthcare benefits.

Qualifications

• Experience in an office setting with at least 1 year preferred.
• Medical Terminology knowledge preferred.
• Strong communication and interpersonal skills required.
• Experience with current office technology, proficient in computer office applications.

Responsibilities

• Provide secretarial/clerical coverage in an efficient, timely and professional manner.
• Review payment policies and collect copay at time of service.
• Greet patients, collect demographics and insurance information and register patients in the system.
• Answer telephone promptly and direct calls; obtain valid general consents to bill third parties.
• Refer to Medical Records to obtain copies of records.
• Assist physician with communication to on-call providers or primary care physician.
• Maintain patient records and retrieve charts as needed; scan documents into charts.

Skills

Office experience

Medical terminology

Communication skills

Office software

Tools

Microsoft Office

Job description

Cape Cod Healthcare is seeking an Urgent Care Receptionist in Hyannis to provide clerical and customer service support for the Urgent Care Center.

The role requires greeting patients, collecting demographic and insurance information, and registering patients in the system. You will answer calls, obtain valid consents to bill third parties, and assist with billing questions. Schedule: 38 hours per week, including weekends.

Hourly pay ranges from $21.12 to $25.33 with Cape Cod Healthcare benefits.