Urgent Care Registration & Front Desk Specialist

Cape Cod Healthcare; Osterville (MA); On-site; USD 29,000 - 35,000; Full time

Job summary

Medical Affiliates of Cape Cod in Osterville, MA is hiring a Per Diem Administrative/Clerical Assistant for the MAC-Stoneman Urgent Care Center to provide front-desk support and patient registration.

The role focuses on greeting patients, collecting demographics, handling billing questions, and coordinating with providers to ensure timely care while maintaining accurate medical records. Flexibility to travel among UC locations is required.

Qualifications

• Experience in an office setting; 1 year preferred.
• Medical terminology knowledge preferred.
• Strong communication and interpersonal skills required.
• Experience with standard office software and devices.

Responsibilities

• Provide secretarial/clerical and patient-facing support.
• Greet patients, collect demographics and insurance info, and register in system.
• Answer calls and route messages; obtain consents and verify insurance cards.
• Maintain and scan patient records; assist with billing questions.

Skills

Office experience

Medical terminology

Communication skills

Computer skills

Job description

Medical Affiliates of Cape Cod in Osterville, MA is hiring a Per Diem Administrative/Clerical Assistant for the MAC-Stoneman Urgent Care Center to provide front-desk support and patient registration.

The role focuses on greeting patients, collecting demographics, handling billing questions, and coordinating with providers to ensure timely care while maintaining accurate medical records. Flexibility to travel among UC locations is required.