Per Diem Medical Front Desk Coordinator

Cape Cod Healthcare; Hyannis (MA); On-site; USD 28,929 - 33,062; Full time

Job summary

Cape Cod Healthcare is seeking a part-time/Per Diem hospital front desk administrative assistant in Hyannis, MA. This role supports the MACC practice by managing patient check-in/out, coordinating appointments, and handling calls in the EMR.

The position requires English proficiency, a high school diploma, strong interpersonal skills, and familiarity with MS Office and EMR systems. HIPAA confidentiality is essential.

Qualifications

• Ability to read, write and communicate in English.
• High school graduate or equivalent.
• Strong communication and interpersonal skills.
• Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.) preferred.
• Experience in an office setting with at least 1 year experience preferred.
• Knowledge of various insurance authorization/referral requirements preferred.
• Medical Terminology knowledge preferred.
• Typing skills at 30 WPM preferred.

Responsibilities

• Greets and promptly acknowledges patients’ presence in the waiting room.
• Answers the phone in a timely, polite and professional manner, directs calls and takes messages within the EMR.
• Checks-in/registers patients in the EMR, verifies demographics, insurance authorization, collects co-pays, prepares deposits.

Skills

English communication

MS Office

EMR systems

Typing 30 WPM

Customer service

Education

High school graduate or equivalent

Tools

MS Office

Electronic Medical Records

Job description

Cape Cod Healthcare is seeking a part-time/Per Diem hospital front desk administrative assistant in Hyannis, MA. This role supports the MACC practice by managing patient check-in/out, coordinating appointments, and handling calls in the EMR.

The position requires English proficiency, a high school diploma, strong interpersonal skills, and familiarity with MS Office and EMR systems. HIPAA confidentiality is essential.