Urgent Care Patient Access Specialist

Southcoast Health System; Dartmouth (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Southcoast Health is seeking a Patient Access Intake Representative for Urgent Care in Dartmouth, MA. The role supports patient access processes, collects liabilities, and ensures compliant patient information for accurate reimbursement.

Weekend and holiday rotation are required, with a day/evening schedule. The position reports to the Urgent Care Manager and requires strong communication, computer, and biomedical waste training, plus healthcare experience with third-party payers.

Qualifications

• Completion of four years of high school plus additional courses or training; Associates Degree preferred.
• Excellent communication and interpersonal skills.
• Strong computer skills including medical-based programs.
• Proficiency with Word and Excel; familiarity with other software.
• Over three years of related health care experience including working with third-party payers preferred.
• Complete state-approved biomedical waste training.
• Must be fully vaccinated against seasonal influenza and COVID-19 or have an exemption with a signed statement.

Responsibilities

• Report to the Manager, Urgent Care and support patient access processes.
• Perform duties to facilitate patient access throughout the organization.
• Ensure patient information complies with SPG policy and supports accurate reimbursement.
• Determine and actively collect patient liabilities.
• Sign Biomedical waste manifest receipt when vendor picks up waste.
• Required to work weekends and holidays and stay later if necessary.

Skills

Communication skills

Interpersonal skills

Computer skills

Education

High school diploma or equivalent

Associates degree preferred

Tools

Word

Excel

Medical software

Job description

Southcoast Health is seeking a Patient Access Intake Representative for Urgent Care in Dartmouth, MA. The role supports patient access processes, collects liabilities, and ensures compliant patient information for accurate reimbursement.

Weekend and holiday rotation are required, with a day/evening schedule. The position reports to the Urgent Care Manager and requires strong communication, computer, and biomedical waste training, plus healthcare experience with third-party payers.