Urgent Care Patient Services Specialist

Ascension; Mount Juliet (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Retirement plan (403b)

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Pet insurance

Job summary

Ascension is seeking a Front Desk Administrative Associate in Mount Juliet, TN. You will greet visitors, verify records, schedule appointments, and guide them through check-in/out with accuracy and empathy.

Responsibilities include insurance verification, precertifications, and assisting patients with co-pays and billing questions while keeping the office organized and welcoming. A full-time days schedule, competitive benefits, and growth opportunities within Ascension are offered.

Qualifications

• 1+ year medical office experience preferred.
• Licensure/certification may be substituted for education/experience.

Responsibilities

• Provide a warm, professional welcome for every visitor and guide them through check-in/out processes.
• Proactively manage schedules, confirm appointments, and handle medical record requests.
• Assist patients by verifying insurance authorizations and precertifications, and help with co-pays and billing questions.
• Submit daily charges, reconcile deposits, and provide essential clerical support to keep the office organized.

Skills

Medical office experience

Education

High school diploma equivalency or 1 year experience

Job description

Ascension is seeking a Front Desk Administrative Associate in Mount Juliet, TN. You will greet visitors, verify records, schedule appointments, and guide them through check-in/out with accuracy and empathy.

Responsibilities include insurance verification, precertifications, and assisting patients with co-pays and billing questions while keeping the office organized and welcoming. A full-time days schedule, competitive benefits, and growth opportunities within Ascension are offered.