Patient Service & Scheduling Specialist – Orthopedics

Sport Ortho Urgent Care; Mount Juliet (TN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Sport Ortho Urgent Care in Mount Juliet, TN is seeking a detail-oriented Patient Service Representative to be the first point of contact for patients. You will ensure a welcoming, efficient check-in and check-out experience and work closely with providers and staff to guide patients through their care journey.

This full-time position requires at least 1 year in healthcare administration, strong communication, and familiarity with insurance verification and pre-authorizations.

Qualifikationen

• 1+ year of experience in healthcare administration.
• Strong customer service and communication skills.
• Knowledge of medical practice procedures and EMR systems (preferred).
• Familiarity with insurance verification and pre-authorization procedures (preferred).
• Team-oriented mindset with attention to detail.

Aufgaben

• Greet patients at check-in and check-out with excellent service.
• Collect and record accurate demographic and insurance information.
• Process insurance verifications, pre-authorizations, and referrals.
• Schedule patient appointments and follow-up visits.
• Collect patient payments (copays, coinsurance, balances).
• Answer phones and respond to inquiries professionally.
• Support providers and staff with administrative needs.

Kenntnisse

Healthcare administration

Customer service

EMR systems

Insurance verification

Teamwork

Jobbeschreibung

Sport Ortho Urgent Care in Mount Juliet, TN is seeking a detail-oriented Patient Service Representative to be the first point of contact for patients. You will ensure a welcoming, efficient check-in and check-out experience and work closely with providers and staff to guide patients through their care journey.

This full-time position requires at least 1 year in healthcare administration, strong communication, and familiarity with insurance verification and pre-authorizations.