Patient Experience & Scheduling Specialist

Ascension; Murfreesboro (TN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health coverage

403(b) employer-matched retirement

Paid time off

Tuition reimbursement

Employee Assistance Program

Parental leave

Adoption assistance

Legal insurance

Pet insurance

Transportation benefits

Zusammenfassung

Ascension is seeking a front desk/administrative professional for Saint Thomas Medical Partners Maple Street in Murfreesboro, TN. The role is full-time, daytime hours in a primary care setting, supporting patient check-in/out, appointment coordination, and insurance-related coordination.

Minimum education is a high school diploma equivalency or 1 year of related experience; licensure/certification can substitute. The role emphasizes customer service, accuracy in records, and team collaboration.

Qualifikationen

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required licensure/certification can be used in lieu of education or experience, if applicable.
• 1+ years administrative experience in a clinical/office setting preferred.

Aufgaben

• Provide a warm, professional welcome for every visitor and guide them through the check-in/out process.
• Proactively manage schedules, confirm appointments, and handle medical record requests to keep clinical team and patients in sync.
• Verify insurance authorizations and precertifications ahead of time, assist with co-payments and billing questions.
• Submit daily service charges, reconcile deposits, and provide essential clerical support to keep the office organized.

Kenntnisse

Administrative experience

Ausbildung

High School diploma equivalency

1 year of relevant experience

Jobbeschreibung

Ascension is seeking a front desk/administrative professional for Saint Thomas Medical Partners Maple Street in Murfreesboro, TN. The role is full-time, daytime hours in a primary care setting, supporting patient check-in/out, appointment coordination, and insurance-related coordination.

Minimum education is a high school diploma equivalency or 1 year of related experience; licensure/certification can substitute. The role emphasizes customer service, accuracy in records, and team collaboration.