Urgent Care Patient Care Coordinator

HCA Healthcare, Inc.; Orem (UT); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Wellbeing program

Paid time off

401(k) with match

Tuition assistance

Job summary

CareNow Urgent Care Clinic in Utah seeks a Patient Care Representative to provide front-desk support, verify insurance, manage patient information, and coordinate with clinical staff. The role requires strong customer service and the ability to handle multiple computer programs.

Flexible hours aligned with Clinic operations are expected. The team emphasizes patient-centered care and teamwork within a growing urgent care network.

Qualifications

• 1 year of clinical experience in a patient care setting is preferred.
• Obtain BLS certification within 30 days of start required.
• Strong customer service skills.
• Ability to work with multiple computer programs.

Responsibilities

• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed.
• Answers phone calls to the clinic and provides information or refers questions to others as needed.
• Verifies insurance timely and accurately.
• Ensures the occupational client’s preference card is followed and occupational procedures.
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information.
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented.

Skills

Customer service

Multi-software

Education

1 year clinical experience

Job description

CareNow Urgent Care Clinic in Utah seeks a Patient Care Representative to provide front-desk support, verify insurance, manage patient information, and coordinate with clinical staff. The role requires strong customer service and the ability to handle multiple computer programs.

Flexible hours aligned with Clinic operations are expected. The team emphasizes patient-centered care and teamwork within a growing urgent care network.